Deposits:

• This is for new members who do not already have services through Moon Lake Electric Association.
• There is a $20 application fee for all residential applications.
• A $225 deposit is required for any new residential service.
• A deposit may also be required for returning customers, based on their previous payment history.
• Deposits may be waived, pending the outcome of a credit check.
• If the member insists on service changes outside of business hours, a $100 trip fee may be charged.

Please Note:

• This is for new members who do not already have services through Moon Lake Electric Association.
• There is a $20 application fee for all business applications.
• A deposit is required for all business services, and will be a 60 day average, based on the billing from the past 12 months at the location.
• If the member insists on service changes outside of business hours, a $100 trip fee may be charged.

Transferring Service:

• This is for current members who are transferring their existing service.
• All billing must be current before transfer of service can occur.
• Moon Lake requires 3 days notice for any service transfers.
• There will be a $20 transfer fee for residential transfers performed during business hours.
• If the member insists on service changes outside of business hours, a $100 trip fee may be charged.

• This is for current members who are disconnecting services.
• 3 days notice is required for any disconnection of service.
• Service disconnects will happen within 4 working days of requested date.
• Members will not be liable for any services after the 4 working days, unless access to the meter is delayed by the member.
• Disconnects will only be done during regular office hours.
• If the member insists on service changes outside of business hours, a $100 trip fee may be charged.

We strive to maintain the best possible service, with a minimum of outage time. However, occasional power outages, either planned or uncontrolled, do occur. We keep a record of members who notify us that they are dependent on life support equipment, and it is important that this information be current and accurate. If you or a member of your family depend on life support equipment, please fill out this form, with the help of your physician.