Power Outage Information

Click Here to go to the Outage Map

Outage Safety:

Here are some safety tips for when you are dealing with outages:

  • Report downed power lines immediately
  • Stay away from downed power lines. Never go near them or touch them
  • Warn others to stay away from downed power lines
  • Never try to remove a tree branch or object from power lines
  • When in a vehicle near downed power lines STAY IN YOUR VEHICLE
  • Tell others to stay in their vehicle as well
  • If you have to leave your vehicle for emergency reasons, locate a side of the vehicle away from the downed power lines then jump from the vehicle with both feet at the same time.

Outage information:

Please have the following information ready if possible:

  • THE NAME ON YOUR ACCOUNT
  • POLE TAG # ON YOUR TRANSFORMER POLE OR YOUR UNDERGROUND TRANSFORMER # (EXAMPLE: R12345 OR UG1234)
  • PHYSICAL ADDRESS
  • PHONE NUMBER YOU CAN BE CONTACTED ON
  • YOUR ACCOUNT NUMBER

We have a crew on call 24/7 and strive for prompt response times to help keep your power on. You can report an outage by calling our main office at (435) 722-5400 and pressing 6, or by logging into the smarthub app and reporting it there.
(After logging in select ☰ → Report An Issue/Inquiry → Power Outage)